AnswerAll timepieces of WILLIAMS AMSTERDAM are provided with a leather strap. Besides that, additional or substitute leather and suede straps can be ordered separately.

AnswerOnce you have found and selected your desired items on our website, you can add them to your shopping cart. On the checkout page, always double check your item selection and amount. To provide you with all necessary information and to deliver your order in time on the right address, you will be asked to fill in your personal information. Once you have paid for your order, it will officially pass through to us.

AnswerTo provide our customers with a high level of security, we have various verification stages during the order procedure. To verify whether your order was successful, please check the email address that you provided on the checkout page. You may expect to receive a confirmation email within 30 minutes after your order was placed.

In case you might not receive a confirmation email, please contact us so that we can assist you in this matter.

AnswerAfter placing a successful order, you should receive an automated order confirmation email within 30 minutes via the email address provided by you via the checkout page.

If you have not received any order confirmation while you submitted the correct email address, your order might have been unsuccessful. Yet, if you have been debited in your bank account, you may safely assume that your order came through correctly.

Might you have not received any confirmation email or tracking information 48 hours after placing your order, please contact us. We will check your order and rectify any potential problems.